One might think that communication peaked at the point when mobile phones became readily available for everyone. Today, more than 60% of the world’s population owns a smartphone which means we have the ability to contact almost anyone in the world with a press of a button.
What more could we do to improve our communication? Well, communication has already been improved ten-fold since then with multiple innovations. The internet, affordable and easy access to the internet, networks for faster and more stable internet speeds, communication apps that work through an internet connection, and much more. Companies like Gamma Communications have further pushed the boundaries by providing advanced cloud-based communication solutions, ensuring businesses stay connected more efficiently than ever before.
With that in mind, is there anything more we can do? Did we reach our peak in terms of communication, or are there other possibilities for the future of communication? Let’s explore how we talk and how we can improve that in this digital age.
Further Optimizations to Current Communication Platforms
One way we can see an improved method of communication is to further optimize our current communication platforms.
This includes basic messaging platforms like WhatsApp, Facebook, Instagram, Viber, and others, but even more updates/features could be integrated into business-oriented platforms like Slack, Microsoft Teams, and Zoom to optimize workspace communication and improve productivity.
Improvements in Instant Messaging
For example, many companies are currently implementing E2EE (end-to-end encryption) in their instant messaging platforms. This is a huge step to ensure that user’s private conversations and data are protected.
Of course, we also expect UI (user interface) improvements to make the service easier to use. This can be achieved through simplification or through user customization. The more it fits the user, the more efficiently they can use it.
Implementation of predictive text is also possible now thanks to generative AI, automated replies, etc.
Increased Competition in Communication Apps/Platforms
Currently, most private and business communication is held through some of the biggest apps and platforms like Slack, Facebook, Microsoft Teams, etc.
That is why we hope to see a future in which these big brands are replaced with a much larger number of competitive communication apps. An increase in competition like this will not only make communication services more affordable for individuals and businesses, but it will also incentivize innovation in communication.
This can be made possible if cheap affordable website hosting with quality features/services is more readily available for companies. Simplified encryption processes, large amounts of data storage, unlimited bandwidths, and other benefits can also help bring more competition in this area.
Considering a receipt scanner API can be a prominent approach to dealing with online documents and scanning. Indirectly, it helps initiate faster communication and collaboration at the organizational level. Well, thanks to the API, you can now avoid some unimportant conversations to save time. Now, you can even avoid communicating when a receipt is handed over thanks to a receipt scanner API reading every line of data, even faded receipts.
Seamless Voice and Video Communication
Even though most of us have substantially fast optic internet, with some companies or individuals having several gigabit speeds, there still are a lot of issues during video, voice, and business meeting calls.
It seems that the fault lies in the platforms/applications itself, so we expect in the future that any kind of calls to be made seamless with picture-perfect video quality and crystal clear voice, no matter the quality of the camera, speakers, or microphone. NVIDIA has already provided solutions for improved microphone quality by removing background noise and enhancing video quality as well.
We expect to see major improvements in this direction in the future.
Enhancing Communication With Artificial Intelligence
We all know that the current hype train is in artificial intelligence, and it probably will not be going away for a long time. The room for growth, new technologies, and new features here is immense, and we will probably see things that we could have never expected or even imagined.
That’s why we can’t ignore AI as a significant addition to future communication. Usually, people focus on generative chatting, message predicting, and smart responses, which are all great features we will see in this next period of the digital era, but the potential use of AI here is immense.
Predictive AI could potentially assign new tasks to employees based on the progress of the team or other coworkers. Or, move projects to the next step of the process without a human intervening. Managers or other higher-ups could be informed of the potential need for software or hardware requirements based on the performance of an employee or through speech recognition.
We would also see huge improvements in customer satisfaction with perfected AI chatbots that will accurately follow through on purchases or provide extensive customer support without the need for a human operator.
With the implementation of AI in many industries in the world, it’s clear that our methods of interaction will continue to improve and transform. The future holds exciting possibilities, from advancements in artificial intelligence to more immersive virtual experiences.